Error 422 During Installation

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Hi,
I have just launched the installation and during the configuration of the database I have the number 422 which is displayed in red
I use plesk and mariadb

Question Resolved For: Tailor Shop Management System (Web Version) 0 Votes 12 Answers 1.1k Views
Asked by BABYduNET 2 years ago

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Answered by Mian Saleem

Hello,

Please let me know the install URL and server details in private reply.

Thank you

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Answered by BABYduNET 2 years ago

screenshot

Attachments

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Answered by Mian Saleem 2 years ago

Hello,

Please make sure that your domain/subdomain root path is set to public folder in the upload files. If it's still the same, let me know the server details in private reply so that I can have a look.

Thank you

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Answered by BABYduNET 2 years ago

Hi,
I did not understand, I use plesk, I created a subdomain, how to check that my subdomain is in public?

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Answered by BABYduNET 2 years ago

I modified the root folder of my domain, I deleted the cache, but I have the error 422 Unprocessable Entity

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Answered by Mian Saleem 2 years ago

Hello,

Please check your database. It's not empty. You can only install with empty database.

Thank you

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Answered by BABYduNET 2 years ago

I just cleared the database but still the same message
it is always empty if you want to try

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Answered by Mian Saleem 2 years ago

Hello,

May I know your database version? TSMS required your database version to support json and it should be MySQL 5.7.8+ or MariaDB 10.2.7+

Please check the above it that's correct then let me know the server (files & database) access details to check.

Thank you

0

Answered by Mian Saleem 2 years ago

Hello,

TSMS require json support and your version doesn't support it. Please update your database server to v10.2.7+

Thank you

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