I Need Resolution Please

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Uploading Products takes forever and after 5 days in batches we did it, then updating the qty of the products is taking forever also. The worst is just viewing all products seems forever to load and we cant even see which one successfully loaded so we can do the next. Now adding qty again for the remaining items getting HTTP 500 Error. Any solution on this problem?

Question Resolved For: Stock Manager Advance with All Modules 0 Votes 7 Answers 428 Views
Asked by Sherwin 1 year ago

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Answered by Mian Saleem 1 year ago

Hello,

Please check the server php error logs and let us knwo the error details so that we can suggest.

For the slow loading, how many products do you have and how about server specs? Please let us know so that we can check and suggest.

Thank you

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Answered by Sherwin 1 year ago

[23-Nov-2023 05:11:37 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/DB_driver.php on line 1853
[23-Nov-2023 05:13:40 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/DB_query_builder.php on line 2419
[23-Nov-2023 05:17:02 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/DB_query_builder.php on line 2440
[23-Nov-2023 07:44:35 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/drivers/mysqli/mysqli_driver.php on line 315
[23-Nov-2023 07:47:03 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/drivers/mysqli/mysqli_driver.php on line 315
[23-Nov-2023 07:51:14 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/drivers/mysqli/mysqli_driver.php on line 315
[23-Nov-2023 07:55:46 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/drivers/mysqli/mysqli_driver.php on line 315
[23-Nov-2023 09:00:14 America/Grand_Turk] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/storepos/public_html/basicessentials/system/database/drivers/mysqli/mysqli_driver.php on line 315

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Answered by Mian Saleem 1 year ago

Hello,

I can see the error is caused as the script took more than 30 seconds. It's should take that long. Please share the details as request in the previous reply.

For the slow loading, how many products do you have and how about server specs? Please let us know so that we can check and suggest.

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Answered by Sherwin 1 year ago

I tried uploading from 500 to 200 then 50 still saying "You are trying to import too many products." I am testing this script on my Interserver reseller hosting with allocated

Server Specs: 2 Cores, 8 SQL Cores, SQL I/O 2.86G/s, IOPS 2048, INODES 800,000, Memory 4G

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Answered by Mian Saleem 1 year ago

Hello,

You can import up to 999 products per CSV file. There shouldn't be such error if the products are below 999. Can you please attach the csv file in private reply so that I can check.

Thank you

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Answered by Sherwin 1 year ago

We tried re-isntalling again the script and upload it by btach of 500. We are able to finish but most of the items doesnt recognized by the barcode scanner nor by typing the code manually on pos but the item is there in the items list. What could be the problem now?

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Answered by Mian Saleem 1 year ago

Hello,

Please share the installation url with owner account credentials in private reply.

Thank you

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