Hello,

Please try again by downloading the file now and installing it again.

If still same, please let me know the server details in private reply to check.

Thank you

Any updates on this?

Hello,

The response time is 1 - 2 days. You can ask us for updates if we don't reply in 2 working days.

I don't know what control panel that is and where are the php log. Anyway, I have installed the item manually and you can check your subdomain now. The default login credentials are the same as demo.

Thank you

Hello,

If you have enabled SSL then please update base_url in app/config/config.php to https://

Thank you

hello, I have the same problem: Stuck on this Page: /install/index.php?step=5

"Saving database config. And for a long time, it's showing this page. And once I refresh that page. it says next. then selected time slot. And at the last screen, it's saying invalid purchase code. in the first step, it's already validated. I have already created a DB at my end and added the localhost, db_username, password, and DBname."

I installing again and its stays the same

Please help too