Knowledge Base Vs Categories

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I have a confusion between these two functions. Kindly share more details how would we use Knowledge Base . How is it different from the Categories we create under Categories section.?

@Mian Saleem

Question Resolved For: Simple Forum - Responsive Bulletin Board 1 Votes 35 Answers 1.4k Views
Asked by ratal viper 1 year ago

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Answered by Mian Saleem

Hello,

Search function should check the knowledge base. I am not so sure about the KB categories; can you please share your forum URL.

Thank you

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Answered by Mian Saleem 1 year ago

Hello,

I have fixed the KB & FAQ categories and article form. Please try the latest version.

Thank you

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Answered by ratal viper 1 year ago

Thank You

I will download the latest version.

For update do i need to upload full zip file again in server bcz that would not be an ideal for way. Or do I have to update few files.

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Answered by ratal viper 1 year ago

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Answered by Mian Saleem 1 year ago

Hello,

Yes, all the files as there is no log for only modified files.

Thank you

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Answered by ratal viper 1 year ago

The database won't be affected once i update files , I just have to update files and change necessary connection. Right?

Also I would highly recommend you to add an option in admin panel where we can download and install update as many other popular scripts on coding canyon do. I am attaching screenshot for you. Please consider.

@Mian Saleem

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Answered by Mian Saleem 1 year ago

Hello,

You only have to replace the files and run migration command.

Yes, we have plans for auto update but only after stable release. Thanks

Thank you

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Answered by ratal viper 1 year ago

Thank You,

I will do the needful and update you on same.

@Mian Saleem

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Answered by ratal viper 1 year ago

Hi

I have uploaded files as you said & updated .env file but it gave me promt to install script again . I did install again but I lost all data which I had updated in knowledge base and category threads. After I run migration command and it said "INFO" Nothing to migrate.

It should not have wiped data from the database.

Can you please help assist me here.

@Mian Saleem

Moreover, KB & article is working fine now but in article while inserting image it doesn't display image from user end.

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Answered by Mian Saleem 1 year ago

Hello,

You don't have to edit .env for update, which should stay the same.

Yes, if there is nothing new the migration command will show that message. It means you are fine.

Thank you

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Answered by Mian Saleem 1 year ago

Hello,

I can see that your article has a photo and it's displaying. I hope that you have managed the latest update.

If you have any issues or find any bug/error, please let me know.

Thank you

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