Pos Sale Not Registering

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hello there, i was trying to make a pos sale and its stuck on white screen and the sale is not registered.

any idea how to give you access to check it ?

Question Resolved For: Stock Manager Advance with Point of Sale Module 0 Votes 3 Answers 478 Views
Asked by Mazen Joumaa 2 years ago

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Answered by Mian Saleem 2 years ago

Hello,

Please check your server's php error logs and let me know the error details so that I can suggest.

If you are not sure about logs, you can enable app logs by changing the log_threshold to 1 in the app/config/config.php folder and then try to add the sale again. Lastly check the latest log file in the app/logs/ folder.

Thank you

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Answered by Mazen Joumaa 2 years ago

hello, i did enable log_threshold and heres the attachment ive got after adding the sale from pos

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Answered by Mian Saleem 2 years ago

Hello,

Please save system and pos settings. If you have assigned the biller to user, please assign it again. If you are adding more than 20 products then, please check your php configuration file (php.ini) for max_input_vars and set it to higher number i.e, 20000. You might need to increase max_input_time and max_execution_time too.

Thank you

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