Printing Issue With Rongta Rp80Iv Thermal Printer

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I've purchased and trying to add a 80mm thermal printer which model no is Rongta RP80iv to the Stock Manager Advance with Point of Sale web application. Installed the driver on windows 10, but when I'm trying to print a receipt, the print window is showing a long thin preview window and print approximately 2 inch blank white portion of receipt paper. Please guide me to setup the printer.

Question Resolved For: Stock Manager Advance with Point of Sale Module 0 Votes 3 Answers 2.1k Views
Asked by rdnrony 4 years ago

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Answered by Mian Saleem 4 years ago

Hello,

Yes, the browser will show preview as per page. Please try to print and let me know the result.

Thank you

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Answered by Rafiqul Hasan 4 years ago

Change the page size from printer properties, it will work

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Answered by rdnrony 4 years ago

Rafiqul Hasan Changing the paper size from 80x99999mm to 80x297mm solved my issue. Thanks for your tip.

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