Forget Pasword Not Working
0
Dear Support,
1- Forget Password in Login Screen is Not Working.
2- The Send Email in Commands Group column within the checkin and checkout list view is not working too. The email has been defined within user profile.
Can You Please Provide a Fix for this Issue ?
Regards,
Mazyad
0
Hello,
Your mail settings are not correct. System can't send emails. That's the reason you are getting 500 errors.
Please set these in your .env file
MAIL_MAILER=smtp
MAIL_HOST=
MAIL_PORT=
MAIL_USERNAME=
MAIL_PASSWORD=
MAIL_ENCRYPTION=null
MAIL_FROM_ADDRESS=
MAIL_FROM_NAME=
To test you can set the MAIL_MAILER to log
MAIL_MAILER=log
This will log the email to latest log file in storage/logs/ folder.
Thank you
0
Hello,
Please update your email settings in .env file then try again.
You can check the latest log file in the storage/logs/ folder to know the details/cause of 500 error.
Thank you
0
Hello,
I made the necessary modifications to the file referred to, but to no avail!
I made changes to the IP, the sender email account, host IP, the passwords, and the port's... with no result.
Enclosed screenshot of .env file, error 500 message, and part of the log file.
Your help on this issue is highly appreciated.
Regards,
0
hi
sorry by mistake i press solved button
i will check and inform you
thanks
0
No problem! Please check and if you still have issue, please reply here. Thanks
0
Hello,
I made changes to the parameter values in the .env file , it showing message "We have emailed your password reset link!" . BUT No email sent, in other word nothing happen.
What do suggest to solve this issue ?
Attached screenshot for your reference.
Regards,
Mazyad
0
Hello,
That means the system has initiated the email as per your settings. If your setting is not log, please check the spam/junk folder too. For log, I have already mentioned that logged to latest log file in storage/logs/ folder.
Thank you
0
Hello,
I have tried different scenarios; that including trying to test using outlook, gmail, and Bluehost mail server, configuring there parameters into the .env file, but no chance for success !
Also, I tried your suggestion to set the MAIL_MAILER to log, you can see the result in attached screenshot from the log file.
Our Application has been installed by you (Saleem), Please, feel free to login to our Application and try by yourself.
Regards,
Mazyad
0
Hello,
Log driver is working. You can copy that link to reset the password.
Let me know the email configuration in private reply, I will set them.
Thak you
0
Hello,
How do you expect to get email on address that does not exist?
I have created the email account on your cPanel and updated the settings. Please check now.
Thank you
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