1
I am writing to bring to your attention an issue I am currently facing with my point of sale system. I have been trying to add new products and categories to the system, but I am encountering a problem where the items do not show up on the product list despite clicking the save button. Instead, I receive a message stating that the system is loading data from the server, and nothing happens after that.
I have tried adding different products and categories multiple times, but the problem persists. This issue is causing inconvenience as I am unable to update my inventory and make sales.
I kindly request your assistance in resolving this issue as soon as possible. Please let me know if you require any further information or clarification from my end to address the problem.
Thank you for your prompt attention to this matter.
0
Hello,
Please check your php error logs and let me know the error details so that I can suggest.
If you are not sure about server error logs, you can try to enable app logs by changing the log_threshold
to 1 in the app/config/config.php
and then try too load the page again to produce errors. Lastly check the latest log file in the app/logs
folder.
Please let me know the installation URL with owner login details in private reply along with error details.
You can add private reply by enabling the PRIVATE for Staff only
at top right of reply section.
Thank you
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